All of our repairs are guaranteed for 12 months, unless otherwise advised.  Our highly skilled technicians are very careful with all frames and lenses sent in, but any repairs carried out are at the customers own risk, and we cannot be held responsible for any lenses damaged in transit or in repair.. Like wise any accessories including cases are sent in at the customers own risk, Premiere Optical can not be held responsible for any parts or branded/unbranded accessories/cases  sent with spectacles or sunglasses.

Off the shelf Frames supplied by Premiere Optical Shop hold a 1 year manufacturer’s warranty, not including accidental damage.  Warranty frames may be repaired by our skilled technicians and/or replaced at Premiere Optical’s discretion after a full inspection of frames onsite/ and or by the frame manufacturers if required.  

Lenses hold a guarantee under the Lenses Manufactures policy only, not Premiere Optical. These are usually subject to Crizal coatings being applied at time of sale, or specific guarantee’s provided by specific lens type and coatings applied.  More information is available on request or from the manufactures direct.